Frequently Asked Questions
For your convenience, we’ve compiled a list of our most frequently asked questions. If there is anything that we haven’t covered, please feel free to reach out. Our estate sale experts are happy to help!
Q: Do I need to rent tables, display cabinets or clothing racks?
Nope! Leave that to us. We have tables and display items ready to go.
Q: If the executor lives out of state, can we still have an estate sale?
No problem at all. We can handle everything via phone, email, fax and/or good old-fashioned mail. If you’re working with a local realtor or lawyer, they can be of assistance, as well.
Q: What other services do you offer?
If you choose, we are happy to connect you with a service to clear out any remaining, unwanted items.
Q: Should we remove anything from the home ahead of time?
Do not throw out seemingly unusable items, even if they are old. Some items are surprisingly valuable, even with damage or wear.
We do request that you remove any personal paperwork and effects from the home. This includes birth certificates, social security cards, driver’s licenses, passports, military documents, bank statements, pay stubs, medical bills, family photos, prescription drugs and the like.
Q: What should I expect at our first meeting?
The in-home consultation gives us the opportunity to meet, gain an understanding of your needs and assess the value of the contents of the estate. We will then determine whether or not an estate sale is in your best interest.
Q: Is there a charge for the initial consultation?
Nope. Our initial consultation with you is free of charge.
Q: My family members and I would like to keep certain contents of the estate. How should we handle this?
We ask that you and/or your family members remove any and all items that you would like to keep prior to our initial consultation. This allows us to conduct a thorough assessment.
Q: Should we sell or pawn anything beforehand?
Absolutely not. Pawn shops and cash-for-gold businesses will only offer you a fraction of what your items are worth. You’ll net far more money selling your items with Blue Moon than you will selling them to a jewelry store or pawn shop.
Q: There are some items we want to keep, but we do not want to remove them from the home. How is this handled?
Any items that you would like to keep in the home need to be secured in a certain room or within an area of the home that can easily be sectioned off from the rest of the sale.
Q: How do we begin planning our estate sale?
Simply reach out to your local Blue Moon team. We are happy to answer your questions and talk through any concerns you may have!